Reviews for Advanced Air
With 5 Stars, We're Rated Best by Far
"Had our unit repaired that afternoon"
“ Being new to the Naples area, I experienced an issue with my AC unit our first night in our new home. The following morning I called Advanced Air and within a few hours Nicholas was at my house and had our unit repaired that afternoon. Awesome thank you Advanced Air and especially Nicholas for his professional approach and determination to fix the problem ASAP! ”
Serricchio, D.|"Very neat and very courteous"
“ Yuset did a good job and as a matter of fact this is the second time you've been to my home the first time he and his assistant put a new dock in the front bedroom where one was lacking. He is very neat and very courteous. He receives five stars from me. I have to admit all the different service before that I have encountered from advanced air seemed to have the same work ethics. Which speaks well for the company. ”
DeMayo, J.|"Quick, efficient and always timely"
“ Advanced Air & Refrigeration is great! They are quick, efficient and always timely. Sebastian and his partner even found and changed my filters. We have struggled to find reliable service in Fort Myers but, Advanced has delivered great service time and time again. Sebastian was great. ”
Mary L.|"Punctual service!"
“ Punctual service! Attention to detail. We have been an Advanced Air customer for close to 10 years. Owners Bill & Nancy run a great company and I highly recommend Advanced Air for all of you air conditioning needs! ”
JoAnn D.|"Always responsive and thorough"
“ This company is always responsive and thorough, Nicolas was earlier than I expected, which was great! From the time I called to the time it was fixed was only about three hours. Thank you Advanced Air! ”
Crystal J.|"Very considerate and helpful"
“ My air conditioner wasn't working. He spent a lot of time to see if the warranty on our machine was still good. It wasn't. He gave me several options to choose from, He was very considerate and helpful. He came out right away-although it was late in the afternoon on a Friday. ”
Bea Gorman|"Very complete and professional"
“ Rob came by today and gave us a quote on a new AC system. He was very complete and professional, unlike some of the other folks we talked with. He showed us areas that could improve our air quality and comfort level. Nice guy. Very trust worthy ”
Doug P.|"Top notch service and I would highly recommend them"
“ The service we received from Advanced Air for our new A/C was excellent. They were professional, timely, took extreme care of all areas of our home during their installation, communicated well with us on the operation and details of our new A/C. It was top notch service and I would highly recommend them. ”
Larry B.|"Excellent installation... I would highly recommend."
“ Excellent installation. They were at my home when they said they would be. Communication is outstanding. They leave the area clean and tidy. The crew were professionals and informative. I would highly recommend. Cost of installation was appropriate. ”
Kathy R.|"...very friendly and professional"
“ Jordan was very friendly and professional. He knew exactly what he was doing and got the job done in no time. I would highly recommend him and would gladly use him again. Thank you guys for your honesty, your professionalism and your advice. I will continue using Advanced Air for all of my current and future needs. ”
Ana Dannic|"Advanced Air was the best value. Highly recommend."
“ I have used this company for 5 years for service and they have always been straight with me, done a great job and been a good value. When it came time to buy a new A/C I sought quotes from 3 companies but Advanced Air was the best value. Highly recommend. ”
Phillip M. | Naples|"Will definitely use Advanced Air again."
“ We had an emergency break down with our A/C in the middle of the night on a holiday weekend. Josue came out and within an hour my A/C was up and running. I figured the bill would be outrageous but it was only a few hundred dollars. Thanks Josue for the great work. Will definitely use Advanced Air again. ”
Matthew Burt | Cape Coral |"We have been contract customers with Advanced Air for 15 years and very pleased with their service and attention to detail"
“ Our AC died on Tuesday evening and a technician Anthony L came to try to repair but the system was dead. He set up an early morning appointment to accommodate us for the next morning. After meeting with the team to make our purchase, our installation was scheduled to start at noon. Donavan D and Billy P were a great team that installed our system and explained the control pad and rechecked details. Our home was on the way to cooling again in less than 24 hours. We have been contract customers with Advanced Air for 15 years and very pleased with their service and attention to detail. ”
Anna F. | Bonita Springs|" I can't say enough good things about their sales and service teams"
“ I can't say enough good things about their sales and service teams. The overall format and itemized parts list of the quotes, their attention to detail, prompt responses and professionalism are what convinced me to choose them for my AC replacement project. ”
Chuck U. | Port Charlotte|"But with one call to Advanced Air everything was back up and running cold in no time."
“ I came home on a Sunday evening to a boiler room instead of my nice cool house. I tried everything to get the A/C to blow cold air again but to no avail. I tried calling other companies in the past but they tell you to wait until Monday. I couldn’t wait. No A/C in Florida is intolerable. But with one call to Advanced Air everything was back up and running cold in no time. They handled the whole thing quickly and professionally. I highly recommend them. Completely satisfied. ”
Neil M. | Marco Island homeowner|"From start to finish, every employee was knowledgeable, courteous and efficient"
“ When our air conditioning stopped working, I searched for highly rated repair companies and found Advanced had more positive reviews than any others. I can see why...Our new system will be installed in a few days. From start to finish, every employee was knowledgeable, courteous and efficient. We look forward to having a more efficient, cost-effective air conditioning unit and continuing great service from Advanced. ”
Gloria H. | Sanibel Island homeowner|"I absolutely love this AC company"
“ I absolutely love this AC company! From the available high quality products, to the knowledgeable sales staff, the timely technicians and their independent knowledge, to the office staff such as Toni that keeps your appointment schedules and cares for your concerns! Thanks to the Team. ”
Kat Swartz | Cypress Lake homeowner|"Everyone was friendly, conducted themselves professionally and were very capable"
“ Outstanding service by the office staff , Robert, Yuset, and Carlos. Everyone was friendly, conducted themselves professionally and were very capable. Would recommend each of them without reservation. Thank you all so much for all your help. It was a pleasure to do business with all of you ”
Ephraim S. | Estero Homeowner |"He fixed the problem and gave suggestions"
“ Great service, friendly, knowledgeable....great experience Angel R. was very professional, and arrived very quickly when I had no A/C. He fixed the problem and gave suggestions for what could prevent further issues.... Great job, happy to have this company that hire people like Angel. ”
Jennie C. | Lehigh homeowner|"They responded within hours to every request and answered every question"
“ This is an excellent company to work with. Jeff came out, looked at the house and the old equipment, performed all the calculations and provided a quote the same day. I called them numerous times to make selection changes and get another quote. They responded within hours to every request and answered every question. While their prices are not the lowest they are average but their service and professionalism is outstanding. They arrived on install day right on time, cleaned up after themselves and were finished early. I can't say enough good things about their sales and service teams. The overall format and itemized parts list of the quotes, their attention to detail, prompt responses and professionalism are what convinced me to choose them for my AC replacement project. ”
Chuck U. | Punta Gorda homeowner|"Advanced always provides the best service with top notch employees."
“ Our service was scheduled for noon and Jordan arrived 10 minutes early. Great start. He was professional, polite and took the time to explain what needed to be done. When he finished, he showed pictures of duct work and explained it would need to be replaced in the not too distant future ( it is 30 years old). Advanced always provides the best service with top notch employees. Thanks Jordan for your fast and efficient service. ”
Thomas D. |"Thank you guys for your honesty, your professionalism and your advice."
“ Jordan was very friendly and professional. He knew exactly what he was doing and got the job done in no time. I would highly recommend him and would gladly use him again. Thank you guys for your honesty, your professionalism and your advice. I will continue using Advanced Air for all of my current and future needs. ”
Ana|"Honest, efficient, and fast service."
“ My air conditioning just stopped. After 2 days of trying to figure out if it was from some work being done on my home or a bigger problem, I called Advanced Air. I had never used them before, but they told me that they could have a service rep here within 2 hours. Nicholas [their technician] was here within the window. He ran some tests, diagnosed the problem quickly, and detected that my unit was set for gas when I was electric. He was a pleasure to communicate with and had my air running before he left. Honest, efficient, and fast service. ”
Deb L. | Golden Gate homeowner|"From start to finish, our experience with Advanced Air has been wonderful!!"
“ We needed to replace an aging air conditioner and received quotes from multiple companies. We are so pleased that we chose Advanced Air. From start to finish, our experience with Advanced Air has been wonderful!! Jeff was prompt, professional, and personable. He took the time to explain our options and give recommendations. Once we selected a system to be installed, Sandi made the whole process smooth and seamless. Del and Billy were our techs who installed the system and could not have been nicer, more respectful, or more efficient. They kept us informed as they installed the system, made sure everything was functioning properly, and did a nice job of cleaning any supplies. Jeff even stopped by to make sure everything was going well. It was a really nice little bonus to receive a bottle of honey from the owners too! We are confident that the future will be cool (and clean thanks to a nice air purifier also installed) thanks to the entire team at Advanced Air!! We would highly recommend them for any of your air conditioning needs. ”
Tracy F.|"Gave us a complete hands-on tutorial on the Trane Thermostat."
“ We asked Advanced Air & Refrigeration for information on a Smart Thermostat for our Naples, FL home. Our Service Specialist (Sebastian C) gave us a clear and informative description of the Trane XL850 model, which would handle all our HVAC needs. We purchased it, and Sebastian came back to install it. He did all the thermostat programming and gave us a complete hands-on tutorial, including connecting it through WiFi to all our devices so we could log in remotely, check on conditions, and adjust our home environment while away. It's working beautifully now. Go to the best; go to Advanced Air. ”
Trish | Southwest Florida Homeowner|"We so appreciated his workmanship and thoroughness!"
“ We are brand new in town — just moved into our new home and had a problem with one of the two thermostats that we have. It was a holiday weekend and Timothy was able to come the same day of the call! We so appreciated his workmanship and thoroughness! Told him I would call to set up our maintenance program for our air conditioners/furnaces. ”
Kathy J. | Fort Myers homeowner|"We are pleased with the cost to value that we see... on time, efficient, educational... Thanks."
“ We have two condos here in Naples and Advanced Air maintains both. We are pleased with the cost to value that we see from AA. The technician, Patrick was on time, efficient, educational as to what he was doing and what we needed and very clean (from work area to booties). Thanks. ”
Terence | Southwest Florida Homeowner|
